Altadena Alert Failures Attributed to Human Error, Not Technology

March 6, 2025 - 19:18

Richard Danforth, the head of Genasys, addressed the recent failures of the emergency alert system in West Altadena, clarifying that the issues were not caused by technology. During a recent statement, he emphasized that the lack of alerts during critical situations stemmed from human error rather than any software malfunction. This revelation has raised concerns among residents who rely on timely notifications for safety during emergencies.

The absence of alerts has sparked discussions about the protocols in place for managing emergency communications. Community members are seeking assurance that measures will be implemented to prevent such failures from occurring in the future. As the investigation continues, Genasys is expected to work closely with local authorities to identify the specific human errors that led to the breakdown in communication. This incident highlights the importance of effective training and accountability in emergency response systems to ensure public safety is not compromised.